
Frequently Asked Questions
Product Information
Not always. Our pieces are created in limited quantities. If something sells out, it may not return. Sign up for our email list to be notified about new releases.
As our name suggests, Few Made pieces are intentionally created in small batches. We purposefully keep our inventory low so we can focus on providing distinct pieces to our community of women who know a treasure when they see it.
Items are available while supplies last. Once they sell out during or after a trunk show, they may not be restocked.
No. We're an online-only brand based in Richmond, Virginia. You can shop on our website or join us for live trunk shows.
Materials & Care
We use gold-filled components, gold plate, silver plate, and other nickel-free metals. Materials vary by piece but are always lead-free and nickel-free.
Yes. Our pieces are nickel-free and lead-free, making them safe for sensitive skin.
We carefully and ethically source all materials, demonstrating our commitment to true craftsmanship.
Each piece is handcrafted and should be treated with care. We recommend storing in a dry place and avoiding harsh chemicals or prolonged water exposure.
Yes. We use freshwater pearls in select pieces. Each pearl is naturally unique, so no two are exactly alike.
Yes. We offer a 1-year guarantee on all jewelry pieces covering metal changes, reactions, breakage, and resizing. We'll provide a prepaid label for returns if repairs are needed.
Ordering & Shipping
Shipping is automatically calculated during the checkout process to account for location and weight of item. Orders over $150 ship free.
Yes. You can upgrade your shipping to expedite delivery for in-stock items at checkout. We suggest Priority USPS, which gives you a tracking number and $50 of insurance.
Orders are processed Monday through Friday and shipped within 2 to 4 business days of purchase. Shipping times may differ according to the availability of merchandise. Orders are not delivered on weekends or holidays.
All orders ship from PO Box 3977 Petersburg, VA 23805.
Please contact us at info@fewmadejewelry.com for international shipping inquiries.
Few Made is not responsible for lost, stolen, damaged, or delayed packages by the US Postal Service. We suggest you upgrade your shipping to Priority USPS which gives you a tracking number and $50 of insurance.
Please contact us for details on accepted payment methods.
Returns & Exchanges
You may return or exchange items within 14 days from the date you received your purchase. Returns must be received in original condition (unworn, unwashed, unaltered) with the tags attached. Returns must be accompanied with a copy of the original receipt or invoice.
Few Made is not responsible for return shipping charges and we do not refund initial purchase shipping costs.
No. Earrings are not eligible for return or exchange due to sanitary concerns.
No. All sale items are final and are not eligible for return or exchange.
Once we receive the return package, your refund will be processed within 14 business days upon receipt. You will be notified through the email address provided on the purchase.
We suggest you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund and send you an email.
For returns, please contact us at info@fewmadejewelry.com for return details and shipment address.
Customization
Yes. Many of our pieces can be customized in length. Email us at info@fewmadejewelry.com with your request.
Contact us and we'll help you determine the perfect fit. Standard sizing is included in each product description.
Please contact us at info@fewmadejewelry.com to discuss engraving options.
Yes. Select lockets can hold photos, dried flowers, handwritten notes, wedding petals, or any meaningful flat keepsake under 3/4".
Trunk Show & VIP
We release new pieces through live shopping events on our website and Facebook. These are limited releases featuring new designs.
Sign up for our email list to be the first to know about future events, virtual trunk shows, and the latest product drops. You'll also receive 15% off your next purchase.
VIP members receive exclusive benefits and early access to new collections. Visit our VIP page to learn more and join.
Contact & Support
Email: info@fewmadejewelry.com
Phone: 202-455-6762
Hours: Monday to Friday, 9am to 5pm EST
Yes. You can add a gift message at checkout. We also offer gift cards that can be used toward any purchase.
Absolutely. At Few Made Jewelry, we're family, so we treat you like family too. Use our contact form, email, or give us a call directly. We'll be here to answer any questions, concerns, or special requests. Love notes are also appreciated!